Abu Dhabi Smart Solutions and Services Authority (ADSSSA)

ADSSSA launches ADPay in collaboration with First Abu Dhabi Bank

  • Move to reinforce Abu Dhabi’s local and global economic position
  • Platform enables customers to complete government transactions without visiting services centers

The Abu Dhabi Smart Solutions and Services Authority (ADSSSA) formally launched its ‘Abu Dhabi Government Digital Payment platform’ (ADPay) at GITEX Technology Week 2018, which was recently held in Dubai.

ADSSSA showcases blockchain implementation in bid to accelerate 'One Government' services model

  • Authority partners with DarkMatter Group to implement blockchain technologies designed & developed in the UAE.
  • The system integrates with Abu Dhabi Locker, a single destination for digital record-keeping.
  • Move represents strong push towards translating the vision of ‘Ghadan 21’ plan to build a sustainable knowledge economy

Abu Dhabi Smart Solutions and Services Authority celebrates Emirati Women’s Day 2018

Image-26.jpg Abu Dhabi Smart Solutions and Services Authority (ADSSSA) celebrated Emirati Women’s Day 2018 under the theme ‘Women on the Course of Zayed’, in the presence of women employees of the authority headed by H.E Dr.

Abu Dhabi Government Contact Center carries out 3 million cases this year


The Abu Dhabi Government Contact Centre has handled more than 900,000 calls this year, and its employees have successfully completed more than three million procedures that involve managing cases in the system, achieving 88 per cent of customer satisfaction.

ADSSSA identifies five new journeys to enhance customers’ experience

Abu Dhabi’s Government entities look to cooperate & coordinate for the new journeys

Abu Dhabi Smart Solutions and Services Authority (ADSSSA) announced plans to launch five new customer journeys by end of 2018, following the launch of its pioneering initiative TAMM, the Abu Dhabi government services solutions through an integrated journey focused approach and deliver integrated and personalized customer experiences.