North America

Zain Group selects ‘ResponseTek’ to power Customer Experience Program across 8 countries

  • Investing in the future of customers to exceed their expectations

Kuwait City and Vancouver –August  11, 2014 – Zain Group, a pioneer of mobile telecommunications across the Middle East and Africa has selected ResponseTek Listening Platform™ to power its multi-channel, multi-country customer experience program throughout its eight countries of operations.

Ford Posts Second Quarter 2014 Pre-Tax Profit of $2.6 Billion;

North America, Asia Pacific, Middle East & Africa, Europe and Ford Credit Profitable; Net Income of $1.3 Billion+  •   Second quarter pre-tax profit of $2.6 billion, an increase of $44 million compared with a year ago; after-tax earnings per share of 40 cents, excluding special items; 20th consecutive profitable quarter  •   Second quarter net income of $1.3 billion, or 32 cents per share, an increase of $78 million compared with