consumer protection

TRA issues new directive putting a cap on mobile data bundles

· Order mandates Etisalat & du to secure consent of customers who exhaust    their mobile data bundle allowance before providing additional data

· Move to prevent bill shock

· Directive part of TRA’s goal to protect consumer interests

Ministry of Economy holds media briefing about consumer protection and preparations for the coming Holy Month of Ramadan

The UAE Ministry of Economy today (May 25, 2016) held a special media briefing to talk about consumer protection and the Ministry's preparations for the coming Holy Month of Ramadan. The event, which was held under the patronage of His Excellency Eng. Sultan Bin Saeed Al Mansouri, Minister of Economy, was held at the Ministry's office in Abu Dhabi and was chaired by Dr. Hashim Saeed Al Nuaimi, Director of Consumer Protection Department. The event was attended by journalists and representatives from various local and foreign media agencies.